Infinite Session respects your concerns about privacy. You can contact us about matters relating to our use of your data using the details set out below.
The type of personal information we collect
We may collect and process your personal information in the course of our business, in particular when you provide us with your personal information to purchase our goods, when you contact us or request information from us or when you use our website.
The personal information that we collect and process may typically include in particular your name (including name prefix or title), contact information (such as your email address, phone number, postal address), information provided for the purposes of recruitment, events and other personal information which you may provide or which may be otherwise provided to us. Below please find a description of information which we collect and process when you use our website and in other situations described below:
(a) Registration and Personal Information. In order to access certain areas of our website, register for events, sign up for news, alerts or publications from Infinite Session, purchase goods or services from us, contact us or obtain further information from us via our website or otherwise, you may provide us and we may ask you to provide information about yourself, including your name, address, telephone number, email address and certain other information that Infinite Session may use to identify you. If you choose not to provide such information, you may not be able to access certain areas of Infinite Session’s website, receive information or services that you have requested from Infinite Session, or receive goods or services which you have requested from Infinite Session.
(b) Like many organizations, Infinite Session’s web servers (computers that host websites) place a “cookie” (a small data file) on the hard drive of your computer when you first connect to our site. This allows us to recognise your computer, on return visits, and helps us study traffic patterns on our website, to improve the site and the services that we provide.
(c) Other Communications. Infinite Session may collect information that you provide to us in response to communications that are addressed to you or otherwise.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
(b) Where you register with us and provide information about yourself or if you provide us information about yourself in other way, we will use your information for the purposes for which it was provided, which may include contacting you and providing you with the information, goods or services that you have requested from Infinite Session. We may also use your information to keep you informed about events, publications and products provided by Infinite Session that may be of interest to you. You can opt out of receiving such direct marketing communications at any time by following the unsubscribe instructions for the particular mode of communication.
(c) We may also share your personal information with our agents, professional advisers and auditors, IT service providers or other contractors in connection with services that these individuals or entities perform for Infinite Session. These individuals or entities are not authorised by us to use or disclose this information except as necessary to provide services for Infinite Session or if required so under applicable law. We may, for example, provide your information to agents or contractors for hosting our databases, for data processing services, for processing online registration forms for events, or so that they can send you information or products you requested.
(e) We may disclose information we have about you (i) if we are required to do so by law or pursuant to legal process, (ii) in response to a request from law enforcement authorities or other government officials, including to meet national security requirements, or (iii) when we believe disclosure is reasonably necessary or appropriate to prevent physical harm or financial loss in connection with an investigation of suspected or illegal activity.
(f) We may combine information collected from different sources for any of the purposes listed above. For example, to make the Infinite Session website easier to use, we may combine information collected via cookies with personal information that you provide to us.
We use your personal information for the following business interests:
(a) the provision of goods and services;
(b) the administration of our business;
(c) our human resources function (including for the purposes of recruitment);
(d) the maintenance of records; and
(e) marketing and promotion of our goods and services.
The legal basis for processing your personal information is one or more of the following:
(a) processing is necessary for the performance of a contract (such as contract for provision of goods and services) to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract to perform a contract;
(b) processing is necessary for compliance with a legal obligation to which Infinite Session as the controller of the personal information is subject;
(c) processing is necessary in order to protect the vital interests of the data subject or of another natural person;
(d) processing is necessary for the purposes of the legitimate interests pursued by Infinite Session as the controller or by a third party (such as offering goods or services which we believe the data subject may be interested in following a prior purchase of similar goods or services);
(e) the data subject has given consent to the processing of his or her personal data for one or more specific purposes.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com
How we store your personal information
We maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information we collect and process. However, we cannot ensure or warrant the security of any personal information during their transmission to our website or to us.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights.
If you make a request, we have one month to respond to you. Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com
You can also complain to the ICO if you are unhappy with how we have used your data. ICO website: https://www.ico.org.uk